Senior Product Manager, Healthcare

About Kindsight:

Kindsight builds technology that helps fundraisers make a difference. For decades, Kindsight has supported the education, healthcare, and nonprofit sectors with fundraising tools and the largest charitable giving database on the market. And as the giving sector evolves, so does Kindsight. As the leader in fundraising intelligence, Kindsight leverages real-time data and AI to help thousands of organizations around the world identify, manage, and engage with donors - at any scale. With purpose-built CRMs that corral all of that donor information and campaign tracking into one place, donor prospect research tools that offer proactive insights and real-time donor intel, and generative AI that creates personalized, meaningful content drafts at scale, Kindsight’s product suite is truly changing the game for donor fundraising.

As we look to the future, the Healthcare sector is central to our growth strategy, and we are looking for a visionary product leader to shape and drive our product strategy for it. We are a mission driven company that is passionate about helping nonprofits change the world by driving high impact innovation in a space that’s ready for transformation.

Position Summary:

As Senior Product Manager, Healthcare, you will own the vision, strategy, and execution for Kindsight’s healthcare fundraising capabilities across our product portfolio. This is a high-impact, highly visible role that sits at the intersection of customer insight, AI-driven innovation, and business growth.

You will be responsible for shaping and delivering solutions that serve healthcare advancement teams - most notably our Grateful Patient Program (GPP) and Grateful Patron Programs - while ensuring alignment with Kindsight’s broader platform strategy. You will lead the end-to-end product lifecycle, from discovery through delivery, and play a critical role in refining solutions that are already winning with leading institutions.

This role requires a senior-level product leader who is comfortable operating with ambiguity, making thoughtful tradeoffs, and driving execution in a lean, collaborative environment. While product vision is shaped in partnership with executive leadership, you will be accountable for ensuring priorities are clear, progress is transparent, and outcomes are delivered.

If you thrive in complex domains, care deeply about customers, and want to build products that create real social impact, this role is for you.

What You’ll Do:

• Own the Healthcare Product Vision & Strategy
  • Develop and champion a clear, forward-looking product vision for healthcare fundraising, aligned with Kindsight’s company strategy and growth goals.
  • Identify high-impact opportunities across CRM, data, and AI-powered workflows that solve meaningful customer problems.
  • Serve as the product authority for healthcare and GPP capabilities, balancing near-term customer needs with long-term platform strategy.
• Lead End-to-End Product Development
  • Own the full product lifecycle—from discovery and concept through delivery, launch, and iteration.
  • Define product requirements, write high-quality user stories, and partner closely with Design and Engineering to deliver solutions on time and at high quality.
  • Make thoughtful scope and priority tradeoffs to maximize customer and business value.
• Drive Customer-Led Product Decisions
  • Engage deeply with healthcare customers to understand workflows, constraints, and success metrics.
  • Translate customer needs into validated product opportunities through research, discovery, and continuous feedback loops.
  • Ensure our healthcare and GPP offerings exceed customer expectations and deliver measurable impact.
• Own and Evolve the Product Roadmap
  • Develop, maintain, and continuously refine a roadmap aligned to company objectives, customer outcomes, and market trends.
  • Champion a data-informed approach to investment decisions, aligning roadmap initiatives with revenue, retention, and profitability goals.
  • Clearly communicate roadmap priorities, tradeoffs, and progress to stakeholders across the organization.
• Lead Cross-Functional Execution
  • Collaborate closely with Engineering to improve development velocity, resolve execution challenges, and ensure technical feasibility.
  • Partner with Sales, Customer Success, Marketing, and Product Marketing to ensure strong go-to-market alignment and customer readiness.
  • Support positioning, messaging, and launch planning to differentiate Kindsight’s healthcare offerings in the market.
• Measure Outcomes and Drive Continuous Improvement
  • Define and track key product success metrics (KPIs) to measure adoption, customer value, and business impact.
  • Use data and customer insight to iterate, optimize performance, and inform future investments.
  • Provide clear, consistent updates on progress, risks, and outcomes to senior leadership.

About You - Skills and Qualifications:

• Experience: 5+ years of product management experience, ideally in B2B SaaS and/or enterprise software. Proven track record of delivering and scaling products in fast-paced, cross-functional environments. Experience owning product strategy and roadmap for a complex domain or portfolio.
• Strategic Thinker: You see the big picture and can connect customer problems, emerging technology (including AI), and business outcomes.
• Technical Acumen: Strong technical acumen and the ability to collaborate effectively with engineers.
• Excellent Communicator: Strong written and verbal communication skills with a focus on articulating customer problems and the ability to adapt to different audiences.
• Customer-Centric: Passionate about understanding and serving nonprofit customers, with a deep sense of empathy and mission alignment.
• Execution-Oriented: You know how to move from strategy to shipped product, with a strong focus on outcomes and learning. Experience managing external partnerships and integrations. Ability to work autonomously and take on significant responsibility.

Bonus Points:

• Familiarity with fundraising in the Healthcare sector and related technologies.
• Familiarity with CRMs, ERPs, or fundraising technology.
• Experience launching products on Salesforce or building AI-powered features using platforms like Bedrock or Agentforce.

Compensation Range: $130,000 - $150,000 CAD OTE annually, based on experience, market benchmarks and role complexity. We aim to offer fair, competitive pay that reflects your skills and the market.

This advertised position is for an existing vacancy at Kindsight. At Kindsight, we’re proud to be a place where everyone belongs and has an equal opportunity to contribute, thrive and grow. We hire based on skills, potential, and impact, and we believe our differences fuel innovation. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. We’re building a workplace where everyone has the opportunity to do meaningful work and make a difference.

We leverage artificial intelligence (AI) tools to support certain aspects of our recruitment process. These tools may help with resume screening, drafting job descriptions, creating interview questions and occasionally identifying potential candidates. All hiring decisions are made by our people, not AI. Our intent is to use AI thoughtfully to streamline administrative tasks, improve the candidate experience and support fair, unbiased hiring practices consistent with industry standards.