Director of Product Management, Athletics

About Kindsight:

Kindsight delivers what has never been possible in the collegiate athletics world: A platform that empowers athletic departments to accelerate revenue generation by increasing season ticket sales and driving fundraising. Kindsight’s Athletics platform combines a CRM (AthleticsRM) tailored for athletics departments with the most comprehensive real time ticket and merchandising sales data, ML based predictive analytics sales models and AI-assisted automations. Kindsight empowers the sales and fundraising teams in college athletics departments to maximize their impact, driving productivity and effectiveness to have the right conversation with the right fan, at the right time—every time. 

As we look to the future, our Athletics platform is central to our growth strategy, and we are looking for a visionary product leader to shape and drive our product strategy for it. We are a mission driven company that is passionate about helping nonprofits change the world by driving high impact innovation in a space that’s ready for transformation.

Position Summary:

As Director of Product, Athletics, you’ll own the vision, strategy, and roadmap for the Athletics product, with success measured by ARR growth, adoption, and customer retention. This is a pivotal role that sits at the intersection of technology, product innovation, and social impact.

You’ll be responsible for identifying high-impact opportunities to further the capabilities of the platform, delivering AI-powered features that help athletics departments increase revenue from ticket sales and fundraise smarter and work more efficiently. You’ll work closely with engineering, design, marketing, and our nonprofit customers to bring compelling solutions to market—solutions that our customers love and that are responsible, ethical, and mission-aligned.

What You’ll Do:

• Athletics Vision & Strategy: Develop and champion a forward-looking and inspiring Athletics product vision and strategy aligned with company strategy and based on a deep understanding of customer needs. Lead the strategic planning process and its management for the entire Athletics product portfolio which includes our AthleticsRM, Central Intelligence and Predictive Analytics products.
• Own the Athletics Product Roadmap: Define, prioritize, and drive execution on a clear roadmap for AI-powered features and products across the platform. Champion a data-informed approach to investment decisions and drive feature adoption by creating compelling use cases and aligning roadmap features with revenue, retention, and profitability targets.
• Engage with Customers: Collaborate with users to deeply understand their needs, leverage data and analytics to uncover insights and translate them into validated product opportunities.
• Lead Cross-Functional Execution: Partner with engineering, data science, design, and GTM teams to deliver high-quality, AI-driven capabilities. This includes identifying powerful use cases and working with engineering to evaluate different potential solutions as part of a multi agent framework.
• Communicate & Inspire: Clearly articulate and champion the Athletics vision internally and externally, generating excitement and alignment across teams and stakeholders.
• Go To Market: Assess market TAM and SAM, potential adjacencies and competitor analysis. Work with Marketing to develop sub segments and craft land and expand strategies and positioning for those segments. Work with Business Development in establishing strategic partnerships. 

About You - Skills and Qualifications:

• Product Management Experience: 8+ years experience in a product management role, ideally with B2B and enterprise-facing products. Demonstrated commitment to continuous product improvement and optimizing for a portfolio of releases. 
• Industry Experience: Experience engaging with collegiate or professional athletics stakeholders (e.g., ticketing, fundraising, or fan engagement) is highly valued.
• Strategic Thinker: Strong experience in translating business outcomes to product features to development specifications
• Technical Acumen: Strong technical acumen, including familiarity with Salesforce ecosystem, APIs, and AI/ML productization, with the ability to collaborate effectively with engineering and data science.
• Excellent Communicator: Strong written and verbal communication skills with a focus on articulating customer problems and the ability to adapt to different audiences.
• Customer-Centric: Passionate about understanding and serving nonprofit customers, with a deep sense of empathy and mission alignment.
• Execution-Oriented: You know how to move from strategy to shipped product, with a strong focus on outcomes and learning. Experience managing external partnerships and integrations. Ability to work autonomously and take on significant responsibility.

Bonus Points:

• Familiarity with CRMs, ERPs, or fundraising technology.
• Experience launching products on Salesforce, Agentforce or Bedrock.
• Experience working with data science teams to develop ML models.